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Shipping and Payments

Shipping

Kidscompany has its own delivery service within Metro Manila. For orders outside of Metro Manila, our partner couriers are LBC, AP Cargo, and RGI delivery. Our shipping rates are as follows:

Allow 3-5 working days for delivery in Metro Manila and 7-10 working days for provincial areas after payment confirmation. Orders made after 4:00PM will be processed on the next working day.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Payment Options

Cash on Delivery

For security purposes, only orders worth 10,000 and below can use cash on delivery as a payment method. OR the amount in excess to P10,000 must be pre-paid before we process the order. 
 
We do not allow order cancellations for orders via cash on delivery after 24 hours after an order has been placed.  A customer who has cancelled a Cash on Delivery order will be charged a cancellation fee of P500.   
 
Orders to be paid via Cash on Delivery will be delivered via RGI Delivery, Ninja Van or LBC.
 
We request that the exact amount is prepared when you receive our delivery.

 

Kidscompany reserves the right to require payments in advance via bank deposit, credit card, Paypal, GCash, or Dragonpay for certain orders with locations outside of Metro Manila.

 
Deposits or partial payments can be paid via www.paypal.me/kidscompany or via bank deposit at:
 
Bank Name: Bank of the Philippine Islands
Account Name: Richprime Global Inc.
Account: CA # 3041-1317-71
or
Bank Name: Banco de Oro
Account Name: Richprime Global Inc.
Account Number: 000080231918

Kidscompany PH accepts all major Mastercard or VISA credit cards that have been locally issued for our online transactions. Unfortunately, we do not accept payments from foreign-issued cards.
Please send your proof of payment to [email protected]

Technical Issues: Incorrect Pricing.

There may be instances where the price of an item is incorrect due to a technical issue. We reserve the right to correct the pricing online and validate the pricing applied to your order. We’ll send you an email of the price discrepancy via email within the same day or up to two days to alert you of this. At this point, we give you the option to cancel or to proceed with updated pricing.

To view our Pick-up Policy, please click HERE.